R-R-Canadian-Immigration-Services-Ltd-Rrcis near Toronto ON (1914 Result(s))

All we do is customer experience and call center consulting: strategic and tactical. Our call center and customer experience consultants have helped management in hundreds of call centers and organizations achieve – and exceed – their business goals. And now we stand ready to help your call center management team achieve their goals!We listen to you. We really get to know your business and your unique challenges and obstacles. We do not believe in a cookie cutter approach where one size is supposed to fit all. We do not sell the 'pyramid' the senior call center consultants you meet with are the ones who will work on your project. All of our call center consultants have 20+ years of experience and we do not employ a small army of twenty-somethings fresh out of school. Experience and exposure to thousands of call centers across virtually every vertical allows us to rely on expertise and knowledge and not just a template or pale imitation of what worked somewhere else.

R.A. Malatest & Associates Ltd. is a full-service research organization with in-house Computer Assisted Telephone/Web/Personal Interview (CATI/CAWI/CAPI) systems; in-house, professional focus group facilities; and state-of-the-art data scanning and analysis software. We have completed hundreds of research and evaluation projects for clients throughout Canada.Founded in 1985, the Company is one of Canada's largest independently owned and operated research and evaluation firms. R.A Malatest & Associates Ltd. has a staff of more than 75 professional researchers in offices in Victoria, Edmonton, Toronto, Ottawa and Halifax (Spring 2012). In 2011, the firm created a sister partnership with Malatest International – a New Zealand based evaluation and advisory firm (see www.malatest-intl.com for more details).The firm is a Gold Seal member with the Marketing Research Intelligence Association (MRIA) and a proud supporter of the Canadian Evaluation Society (CES).